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Sep 19
Tuesday
  • Our Mission

    Our Mission

    JJ Computers empowers organizations to concentrate on managing their business, not their network. Dedicated to being a comprehensive technology partner for small and medium-size businesses, we pride ourselves on the delivery of personalized services, the integrity of our employees, and an uncompromising commitment to excellence.

  • An Entire Team

    An Entire Team

    Our network engineers are responsible for ensuring you receive great service and the right technology solutions for your business.  But they're not the only ones. We provide you an entire team for all sized projects—large and small— including an Account Manager and Technical Service Manager to make sure the job gets done right the first time.

  • Providing Quality

    Providing Quality

    At JJ Computers we pride ourselves on producing top quality support and products to our customer base.  We use the highest performing and most reliable software and hardware available to create custom solutions for our clients. And we create those solutions with local engineers and developers.
  • Yes is the Answer

    YES is the Answer, Now What's the Question?

    We realize that your technical needs and circumstances are as unique as your business. We're often called upon to think "out-of-the-box" and to react quickly in a crisis. At JJ Computers, moving fast is never a problem. We'll do whatever it takes to meet and exceed your expectations.

  • Why JJ Computers?

    Why JJ Computers?

    We approach our work for clients as a long-term partnership. For that reason, we do not employ any sales staff. Your projects will be scoped by division heads and the actual engineers and developers who will be doing the work. We will not sell you what you don’t need and we will never pressure you into a sale.

Worry-Free IT

be free from the burden of supporting and managing IT

With JJ Computers' Worry-Free IT services, you can leave the struggle of managing your IT infrastructure to our experts. These experienced consultants will handle everything from managing your network to performing proactive maintenance to providing onsite or remote support to aligning your IT investments with your business objectives. We'll even manage new product deployments and upgrades; train your employees to increase their productivity using technology; and help you assess and manage your technology vendors.

JJ Computers' Worry-Free IT services provide significant benefits:

  • Increases uptime and productivity
  • Enhances the security of your system
  • Frees you from constant end-user support interruptions
  • Allows you to better manage your IT costs and maximize your investments
  • Reduces your overall costs by leveraging JJ Computers' buying power as a reseller
  • Ensures your technology supports your business objectives
  • Frees you from managing multiple vendors
  • Ensures your products are properly licensed
  • Provides proactive planning to avoid unplanned charges and replacements

JJ Computers' Worry-Free IT is available at three service levels - choose the level most appropriate for the size and complexity of your organization

Worry-Free IT — Classic Care

Designed for small organizations with fewer than 15 desktops running mainly office productivity applications.

  • On-site or remote support of issues
  • Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
  • Annual technology alignment strategy and budgeting

Worry-Free IT — Extended Care

Designed for organizations with up to 25 desktops running both office productivity and industry-specific applications, such as accounting or research programs. Also for environments in which uptime is critical.

  • On-site or remote support of issues
  • Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
  • Semi-annual technology alignment strategy and budgeting
  • Alert-based monitoring and response of router, firewall and server issues
  • Annual disaster recovery planning and testing

Worry-Free IT — Comprehensive Care

Designed for larger organizations with more than 25 desktops running a large mix of applications. Ideal for environments in which uptime is absolutely essential. Comprehensive Care is also provided with JJ Computers' hosted services.

  • On-site or remote support of issues
  • Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
  • Quarterly technology alignment strategy and budgeting
  • Active monitoring and response of router, firewall and server issues
  • Semi-annual disaster recovery planning and testing
  • Annual inventory and audit of operating system and software licenses
 
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